- –85%
- Fewer disputes
- average across all merchants after 30 days
- <5
- Min to set up
- no developer or IT team required
- 2,400+
- Connected stores
- Shopify · WooCommerce · Trendyol · more
Chargebacks are silently draining your revenue
Every disputed order costs you the item, the shipping, and a chargeback fee — plus hours of back-and-forth with the payment provider. And you almost always lose.
The root cause: buyers dispute orders because there's zero proof the right item was shipped in good condition.
Three steps. Zero friction.
From new order to buyer-approved proof in under 2 minutes.
Order comes in
A new order from Shopify, WooCommerce, or Trendyol appears in your DrProof dashboard automatically via webhook.
You record the proof
Open the mobile app, scan the order, and record a short video of the item and packaging. A SHA-256 hash locks the video to that specific order — uneditable.
Buyer taps Approve
Your customer receives a unique link via email, SMS, or WhatsApp. They watch the video and tap Approve. No account, no app install needed.
What your buyer sees
A clean, professional approval page — no login, no app, no friction. Your buyer watches the video and approves in one tap. That tap becomes legally defensible evidence.
- Video plays instantly — no download
- Green APPROVE button — one tap
- SHA-256 hash verified on load
- Approval timestamp & IP recorded
Everything you need to eliminate disputes
Not just video recording — a complete proof-of-shipment system with legal-grade evidence.
SHA-256 Proof Integrity
Every video is cryptographically fingerprinted at upload. The hash is stored with the order record. Any tampering is instantly detectable.
One-tap buyer approval
Single-use secure links that expire. Buyers approve from any browser — no account or app install required.
Webhook integrations
Auto-sync orders from Shopify, WooCommerce, and Trendyol. New orders appear in under 30 seconds.
Dispute-ready evidence
Download a PDF proof report with video hash, approval timestamp, IP address, and device info — ready for any payment provider.
Team & warehouse access
Add warehouse staff with role-based access. Staff record only — owners manage everything. Audit trail on every action.
Permanent cloud storage
Videos stored on Cloudflare R2 with global CDN. Proof records are never deleted, even after plan changes.
What changes when you use DrProof
Every single order becomes a verifiable, timestamped record. Before was a black box. After is ironclad.
From dispute-ridden to dispute-free
“We used to lose 3–4 disputes a week on Trendyol. After DrProof, we haven't lost a single one in 4 months. The video evidence is just unchallengeable.”
“Setup was shockingly fast — I connected our Shopify store in literally 4 minutes. The buyer approval flow feels premium and actually builds trust with customers.”
“Our warehouse team records every order before dispatch now. It's become part of the flow. And our chargeback rate dropped from 2.3% to 0.1%. The ROI is insane.”
Connects to your store in minutes
DrProof integrates with the platforms you're already selling on. No code, no developer, no downtime.
More platforms coming — Etsy, Amazon, eBay
Pricing that grows with you
Start free. No credit card required. Upgrade when you're ready.
- 5 video proofs / month
- 720p video quality
- 30-day proof storage
- Email notifications to buyers
- 1 store integration
- 100 video proofs / month
- 1080p HD video quality
- 1-year proof storage
- Email + SMS + WhatsApp
- 3 store integrations
- PDF evidence reports
- Priority support
- Unlimited video proofs
- 4K video quality
- Permanent proof storage
- All notification channels
- Unlimited store integrations
- API access
- Team & warehouse accounts
- Dedicated account manager