Privacy Policy
Last updated: [ATTORNEY REVIEW PENDING]
[PLACEHOLDER — This document requires attorney review before publication.]
1. Data Controller
[PLACEHOLDER — Legal entity name, address, contact to be filled by counsel]
2. Data We Collect
Merchants: Email address, company name, password hash, billing information (processed by payment provider), usage data.
Buyers: IP address at approval, approval decision and timestamp, device type (User-Agent). No account is created for buyers.
Video content: Merchants upload video recordings of orders. These may incidentally contain images of persons (e.g., packaging staff). Merchants are responsible for obtaining necessary consents.
3. Legal Basis for Processing
[PLACEHOLDER — Lawful basis matrix (contract, legitimate interest, consent) to be completed by counsel per GDPR Art. 6 / KVKK Art. 5]
4. How We Use Your Data
We use collected data to: provide and improve the Service; process payments; send service notifications; comply with legal obligations; resolve disputes.
5. Data Sharing
We share data with: payment processors (Paddle/Stripe); cloud storage providers (Cloudflare R2); email/SMS delivery services (listed in our Sub-processor List). We do not sell personal data.
6. Data Retention
Video proofs are retained according to your subscription plan's retention policy. Account data is retained for the duration of the account plus [X] years as required by law.
7. Your Rights
Under GDPR and KVKK, you have rights to: access, rectification, erasure, data portability, restriction of processing, and to lodge a complaint. Submit requests to: privacy@drproof.com [PLACEHOLDER].
8. Cookies
See our Cookie Policy.
9. Contact
Data Protection Officer: [PLACEHOLDER] — privacy@drproof.com
⚠️ Legal Notice: This page contains placeholder text. Final binding text must be reviewed and approved by a qualified legal professional before publication. This placeholder is not legal advice and shall not be construed as a binding legal document.